FAQ
Read the answers to the most asked questions about tandem jumps. Didn’t find the answer? Contact us via e-mail or phone. We are happy to help daily 9AM-5PM.
Safety, fear
We use the most modern tandem gear. All of the equipment is serviced, maintained, packed and repacked by certified technicians and professionals. The secondary parachutes (reserves) are repacked and checked by the law given frequency. Statistically speaking you are more likely to be struck by lightning than having a skydiving accident. Our professional tandem pilots has more than 10.000 jumps each. We are on the market almost for 15 years already and every season we jump around 10.000-15.000 customers. The whole company history is without any fatality!
Before you book
Anyone under 18 years old must have their parents sign the application, also there is minimum requirements so your children can fit into our skydiving gear. It is at least 130 cm height, and 40 kgs of weight.
Please do not forget to inform us, how old us your child. Every children under 150 cm or have less than 36 kilograms have to be placed in special car seat by the law. If you will not let us know before, we can´t transport them.
Sadly, the seats in our cars are exclusively reserved for customers doing the tandem jump. There might be a few occasions where we may have some additional seats in the shuttles free, but that depends on each departure and whether or not the spots are full. In case you have one person wishing to just tag along and watch you jump, email us at praha@skyservice.cz, you might get lucky. The price for such trip is 20€ per person who is there just to watch (includes both ways, to the airport and back to the office). In case of urgent decision, you can try your luck and come all together at the office (meeting point). Our kind staff will do everything possible for you.
There is also a possibility to order a special car to follow our shuttle if you really want to take friends or family with you. The price for such service is 140€ for a small 4seat car or 170€ for an 8seat minibus. Please note that even if the jump gets cancelled on the spot, minutes before the actual jump, (which happens rarely) you would still have to pay for the special car which have taken you there. That is not the case of course if you travel with our shuttles, where you would not need to pay anything in case of cancellation and naturally would be refunded fully.
Please do not forget to inform us, how old us your child. Every children under 150 cm or have less than 36 kilograms have to be placed in special car seat by the law. If you will not let us know before, we can´t transport them.
You will get a jumpsuit from us anyway. The only thing you will definitely need is a good pair of shoes. Something that won’t fall of your feet, while exiting the plane. We very much doubt you’d find them again and the falling shoes could be a hazard for anyone jumping before you.
To prevent any lost, please leave all possible jewelry at home.
In this case we are able to help you. If you have tight schedule and your flight back home is tight up with the end of skydiving tour, we are able on the way back drop you on the international airport.
We are able to manage that for a very small fee. Maybe free of charge ;) Just ask us on praha@skyservice.cz or any communication channels. Our kind staff will advise you if it´s clever to risk it or not.
Videos and photos
Other possible FAQ
Once you fill in the form in the Book Now section and choose your time and date, you will be asked to pay a small deposit through a pay gate (GoPay). The deposit is 24€. The pay gate accepts almost every card and as well PayPal. Once that is done, your spot will be confirmed by an email with instructions what to take and when and where to show up. Without the deposit the booking is not created. (If you did not receive a confirmation email, check your SPAM folder. If there is still nothing, please drop us an email at praha@skyservice.cz).
If the payment did not go through the pay gate and the transaction was not successful, there is an option in the paying process to try it via PayPal. If there is still any problem, let us know by emailing us on the address above. As for the rest of the payment, we accept CZK and Euros in cash (1€=25CZK) or any valid card (except for American Express). You will be asked to do so after the jump, once you receive your certificate and T-shirt.